Caribbean International Air-Conditioning Services Ltd. (CIACS) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services or visit our website.
1. Information We Collect
We may collect personal information from you when you interact with us, including but not limited to:
Name
Contact information (email address, phone number, mailing address)
Demographic information (age, gender, location)Payment information (credit card details, billing address)
User-generated content (comments, reviews, feedback)
We collect this information when you:
Create an account
Make a purchase
Sign up for our newsletter
Participate in surveys or contests
Contact customer support
2. How We Use Your Information
We may use your personal information for the following purposes:
To provide and improve our services
To process transactions
To send periodic emails (newsletters, promotions, updates)
To personalize your experience
To respond to your inquiries and requests
To prevent fraud and enhance security
3. Information Sharing and Disclosure
We may share your personal information with third parties for the following purposes:
Service providers (payment processors, shipping companies)
Business partners and affiliates
Legal and regulatory authorities when required by law or to protect our rights
With your consent or as otherwise disclosed at the time of collection
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information
Object to the processing of your personal information
Withdraw your consent at any time
Lodge a complaint with a supervisory authority
7. International Transfers
Your personal information may be transferred to and processed in countries outside of your own jurisdiction where our servers are located or where third-party service providers operate. By using our services, you consent to the transfer of your personal information to these countries.
8. Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at bahamas@ciacs.com